Symmons Industries

  • E-Commerce and Retail Data Coordinator

    Job ID
    Regular Full-Time
    Job Location
  • Overview

    Symmons Industries is a family-owned, premier domestic manufacturer of commercial and residential plumbing products. We are proudly respected in the industry for the quality of our products and customized service levels. Symmons core products were innovative and a first for the industry. Since the 1930’s Symmons has been a company committed to providing solutions. Headquartered in Braintree, Masschusetts, we are seeking a E-Commerce and Retail Data Coordinator who will support product data distribution and placement for the E-Commerce and Retail Team.


    The ideal candidate will organize and distribute product data to accounts by way of respective account platforms and assist in strategic merchandising efforts.


    • Maintain each customer’s databases with current product marketing and logistics information
    • Perform maintenance as required by customer and submit information by required deadlines
    • Assist with setting up new customer e-commerce sites by loading in selected products, communicating any issues that are encountered and completing status updates on product submissions
    • Load new enhanced content to e-commerce sites to promote product features and benefits through videos, demos, and lifestyle photography
    • Assist with retail merchandising opportunities (i.e. end caps, Wingstacks and planogram layouts)
    • Maintain important contacts for customer accounts in each channel and internal contacts for new customer additions
    • React quickly and positively to changes that need to be implemented in systems
    • Attend webinars and trainings on customer systems and assist with training others on systems as needed
    • Interact and work collaterally with Customer Service, Sales, IT and Marketing daily
    • Perform online competitive analysis of pricing and product placement as needed
    • Other duties as assigned


    • Bachelor’s degree; Marketing or Business emphasis preferred – equivalent experience in product/business systems databases (JD Edwards, Access, E-Commerce Customer Platforms) will be considered
    • 1 - 3 years of marketing and or business experience
    • 1 year of e-commerce and or retail experience preferred
    • Excellent written and verbal communication skills
    • Must be very comfortable working in Excel
    • High attention to detail and effective multi-tasking and organizational skills
    • Enjoys working with data management projects
    • Accustomed to a high-performance atmosphere
    • Ability to manage timelines, processes, and internal efforts to support sales activities
    • Ability to work under pressure and respond to a variety of Ad Hoc requests

    Symmons Industries is a premier manufacturer of commercial and residential plumbing products, setting the standard for quality in plumbing fittings since 1939.  From the pioneering development of our pressure balancing anti-scald shower valve, to our expansive range of exceptional customized Design Studio products for the kitchen and bath - we have maintained an unrivaled commitment to quality materials, superior engineering and solid workmanship.  As an industry leader, Symmons continues to innovate within the custom fittings category, creating distinctive design solutions for premium hospitality and condominium projects.  Pairing reliable behind the wall technology with stylish and durable products in front of the wall, Symmons is truly the smart choice in plumbing.  Headquartered in Braintree, MA, Symmons is a privately-held company with regional sales offices and local representatives located throughout the United States and Canada.  For more information please visit


    Symmons offers a competitive compensation package including excellent benefits and a 401k plan with 100% match up to the first 6% of eligible wages with immediate vesting.


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