Symmons Industries

  • Strategic Account Manager Multifamily- East Region

    Job ID
    Regular Full-Time
    Job Location
  • Overview

    Symmons Industries is a family-owned, premier domestic manufacturer of commercial and residential plumbing products. We are proudly respected in the industry for the quality of our products and customized service levels. Symmons core products were innovative and a first for the industry. Since the 1930’s Symmons has been a company committed to providing solutions. Headquartered in Braintree, Masschusetts, we are seeking a Strategic Account Manager to focus on the development and growth of targeted multifamily owner/developer accounts and their associated influencing decision makers.


    The Strategic Account Manager will be driving regional sales growth of all Symmons products by developing agreed upon Multifamily Owner/Developer accounts. Along with developing and managing those accounts this person will be required to work together and communicate with the Symmons sales force all strategy plans, key customer engagements and strategic initiatives.


    The ideal candidate would be based in Atlanta, GA but we will consider candidates in Washington, D.C., New York City or Boston.

    The key focus markets are in Washington, D.C., Atlanta, New York City, Miami and Boston.


    • Identify the active Multifamily Owner/Developers within the assigned territory
    • Utilize to assist in account development and pipeline management
    • Apply segmentation criteria to determine the accounts with the highest probability to convert as well as rank and prioritize accounts
    • Proactively target the Multifamily Owner/Developer’s entire portfolio by taking a partnership and consultative approach vs. selling a product on one single project
    • Proactively discover customer’s perceived and unperceived needs and implement appropriate value-driven solutions
    • Develop an annual market plan that outlines your growth plan for the year (i.e. how you will accomplish this and where you will need support)
    • Build cross-functional sales associate relationships internally and externally to properly communicate business opportunities on local, regional, and national basis when necessary
    • Identify and engage with all the additional influencers in the supply chain (i.e. wholesalers, contractors, general contractors, engineers)
    • Manage Symmons products as it relates to customer offering, writing specifications and other detail set up and maintenance information
    • Work towards developing service related programs with the identified ownership accounts that will promote and foster long-term perpetuated business (buying agreements, rebate programs, service commitments)
    • Plan and budget specific customer entertainment events designed to develop and grow the Symmons presence and business relationship with the targeted account (i.e. customer visits to Symmons facilities, sporting events, outings)
    • Actively participate in key industry associations and networking events (i.e. NAA)
    • High level of technical product and industry knowledge as well as industry codes and standards


    • Bachelor’s degree in business, management, or related field required
    • 5+ years in Multifamily product/services related sales with an emphasis on the major owner/developer groups and key industry associations
    • Experience with plumbing customers preferred, similar customers required
    • Ability to interact with various customers (Own/Dev/Who/Cont) and all levels of an organization
    • Experience in strategic planning and implementation a must
    • The ideal candidate must be self-motivated, results oriented, disciplined, and have strong communication skills.
    • Knowledge of wholesale segment of bath and kitchen industry preferred
    • Excellent Planning and analysis skills
    • Experience with sales reporting systems or related systems (i.e. Salesforce)
    • Strong computer skills required; proficiency in MS Office (Word, PowerPoint, Excel) and Microsoft Outlook a must as well as experience with data warehouse sales reporting systems
    • Demonstrated ‘pull-through’ selling skills required
    • 50% - 75% Travel to key accounts regionally


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